Incidents | Locka Incidents reported on status page for Locka https://status.locka.com/ https://d1lppblt9t2x15.cloudfront.net/logos/7c81694b626c862519a8a5ec28379c78.png Incidents | Locka https://status.locka.com/ en CommunicationHub is down https://status.locka.com/incident/770032 Wed, 19 Nov 2025 08:21:49 -0000 https://status.locka.com/incident/770032#ddd6b384a5b4cbd0b0070297158392b2f243ece3e8b5bf73807b3600f2b67499 CommunicationHub recovered. CommunicationHub is down https://status.locka.com/incident/770032 Wed, 19 Nov 2025 08:17:17 -0000 https://status.locka.com/incident/770032#c5f2936202000609f8aa987c52f2c65df6a1e09f92740320ad1e78a9baea2549 CommunicationHub went down. Scheduled down time https://status.locka.com/incident/704706 Tue, 19 Aug 2025 05:00:52 -0000 https://status.locka.com/incident/704706#bb4c30babda5f2c2a44f507d320dd3a25b712c79a4bee24a108d24ee0ca14201 Maintenance completed Scheduled down time https://status.locka.com/incident/704706 Tue, 19 Aug 2025 05:00:52 -0000 https://status.locka.com/incident/704706#bb4c30babda5f2c2a44f507d320dd3a25b712c79a4bee24a108d24ee0ca14201 Maintenance completed Scheduled down time https://status.locka.com/incident/704706 Tue, 19 Aug 2025 03:00:52 -0000 https://status.locka.com/incident/704706#1a47c0cd1613c237b70d3a7f9d4fc6fa30358fd11bb723d038d876a738415df5 On Tuesday, August 19th, the application will be down for a short while due to maintenance. Scheduled down time https://status.locka.com/incident/704706 Tue, 19 Aug 2025 03:00:52 -0000 https://status.locka.com/incident/704706#1a47c0cd1613c237b70d3a7f9d4fc6fa30358fd11bb723d038d876a738415df5 On Tuesday, August 19th, the application will be down for a short while due to maintenance. https://app.locka.cloud/ is down https://status.locka.com/incident/418370 Fri, 23 Aug 2024 23:48:34 -0000 https://status.locka.com/incident/418370#f44fabdb86729293c566159958bfb84ff2547f0b9625b34c9d2090ef01fa3d87 https://app.locka.cloud/ recovered. https://app.locka.cloud/ is down https://status.locka.com/incident/418370 Fri, 23 Aug 2024 23:43:51 -0000 https://status.locka.com/incident/418370#8bc5af03ff174ced4b7a97d52628471826d5d76f51fc96246ed2e648ff959911 https://app.locka.cloud/ went down. Locka Maintenance Window - June 18th - app.locka.cloud https://status.locka.com/incident/382597 Tue, 18 Jun 2024 04:30:00 -0000 https://status.locka.com/incident/382597#6cd1a44ecb1836dcd6a85faf8986f433ddc794de7bd3ebbeb4216d4dc565efb5 Maintenance completed Locka Maintenance Window - June 18th - app.locka.cloud https://status.locka.com/incident/382597 Tue, 18 Jun 2024 03:30:00 -0000 https://status.locka.com/incident/382597#fc94041868afe77be84623e1bc966e8c4799f834be0e97749d6aa85c240f2752 Between 5:30 and 6:30 on Tuesday morning, June 18th, maintenance work will be carried out. The application will not be available during this period of time. The application might be available before the end of the maintenance window. Unable to login to locka.cloud https://status.locka.com/incident/280061 Mon, 30 Oct 2023 20:56:00 -0000 https://status.locka.com/incident/280061#0e2cd5c286e852ae24fd079b7a87c4d05cf2c9c77c6bf984af6826fd19d7a861 And we are up again! --------------------------- Cloudflare has had a significant outage, it has taken down Auth0 with it which we are using for authentication. We are waiting for an update from Cloudflare to resume full functionality. No issues on our end, waiting for Auth0 to come back up. Libitum's products are changing domains https://status.locka.com/incident/265437 Sun, 08 Oct 2023 20:30:00 -0000 https://status.locka.com/incident/265437#60059fab71f37024508865cd4b0d9acec39ba2ec5a946f0430097cadc5ee36e3 Maintenance completed Libitum's products are changing domains https://status.locka.com/incident/265437 Sun, 08 Oct 2023 19:30:00 -0000 https://status.locka.com/incident/265437#4497cdadb3f5914347fb0cfcf0af8429021aecf40a4f39fcda56643b3579428a The domain change will be done late on Sunday October 8th and requires down time for Libitum's applications between 30-60 minutes. With Libitum merging with wec360° and Sightline under the new name Locka, we are also implementing a domain change from libitum.cloud to locka.cloud. This means that your login page will have the address: https://[bo.utv].locka.cloud. This change requires nothing from you and the same email address and password as before will work to login, as will links pointing to libitum.cloud (they will automatically be redirected to locka.cloud). If you have any questions please send them to info@libitum.com. https://app.libitum.cloud/ is down https://status.locka.com/incident/200153 Tue, 25 Apr 2023 11:44:26 -0000 https://status.locka.com/incident/200153#4a66c3078a353bf64f56fb9e238fa21e2caddd0566893daf1d1b0efeec4fced5 https://app.libitum.cloud/ recovered. https://app.libitum.cloud/ is down https://status.locka.com/incident/200153 Tue, 25 Apr 2023 11:40:34 -0000 https://status.locka.com/incident/200153#a46114a083ca4c9949c2700241c48686e49916b2529e23423f4600184bdfb919 https://app.libitum.cloud/ went down. Scheduled maintenance https://status.locka.com/incident/188719 Sun, 02 Apr 2023 06:40:00 -0000 https://status.locka.com/incident/188719#0a129f39191ff6e2985ad3462c2d4f214a549f185b848fb6257abab43caf4cf8 Maintenance completed Scheduled maintenance https://status.locka.com/incident/188719 Sun, 02 Apr 2023 06:00:00 -0000 https://status.locka.com/incident/188719#bbf8eb67616215eedf3ddb11c719bdadff5fc44cc5433d4237491e575284f42c Between 8 and 9 o'clock on Sunday morning, the second of April, maintenance work will be carried out. The application will not be available during this period of time. Scheduled maintenance https://status.locka.com/incident/167628 Tue, 31 Jan 2023 05:40:00 -0000 https://status.locka.com/incident/167628#1be00ebec4b2bd64ee43178580d6d3063b33e3dddfc3ccbeee3aac52275606bf Maintenance completed Scheduled maintenance https://status.locka.com/incident/167628 Tue, 31 Jan 2023 04:00:00 -0000 https://status.locka.com/incident/167628#8b8151bb06b8bb79ef4aa03f90f5e08b316aa99e706f7ce1c05c259b6c0ba5a5 On Tuesday, January 31st, we will carry out maintenance of Libitum. The application will be unavailable for a few hours. The maintenance window extends from 05.00 to 07.00 Implementation of new identity management platform https://status.locka.com/incident/151904 Mon, 16 Jan 2023 06:00:00 -0000 https://status.locka.com/incident/151904#247372b7f8bcc88deab1eeaa12921d59ed5b43ed71fb63facb33acdb3a532b3c Maintenance completed Implementation of new identity management platform https://status.locka.com/incident/151904 Sun, 15 Jan 2023 06:00:00 -0000 https://status.locka.com/incident/151904#3681cd18bb0419866c9477e68864010eba1344bbe31a54084ea34a4d67af3eab We are upgrading our technology for managing users and authentication in Libitum Internal server errors https://status.locka.com/incident/117281 Mon, 12 Sep 2022 08:19:00 -0000 https://status.locka.com/incident/117281#62c67fa2fa99f6b597e5962433c95a35dc04fb22651fc47c5f4cea92e9b4d42e The problem is solved. We no longer experience any internal server errors. Internal server errors https://status.locka.com/incident/117281 Mon, 12 Sep 2022 07:39:00 -0000 https://status.locka.com/incident/117281#99241f7a8ceca96b14f830ee9ec36f87fa080fd02646b3c0dc3517c2b3a737ad Right now we have an internal server error. We expect the problem to be resolved within an hour. https://systp.se/ is down https://status.locka.com/incident/103541 Wed, 20 Jul 2022 19:30:47 -0000 https://status.locka.com/incident/103541#2f96dacb45486eeb569720f7f5cdbc861631c561e98b449431ccaf7a22b973c4 https://systp.se/ recovered. https://systp.se/ is down https://status.locka.com/incident/103541 Wed, 20 Jul 2022 19:26:12 -0000 https://status.locka.com/incident/103541#301a9022951c309b5c7e12dd0b5d084093f8481f2c8bd6309fe54b4bc36618a2 https://systp.se/ went down. Libitum migrates and upgrades the hosting environment ☁ https://status.locka.com/incident/88850 Sat, 28 May 2022 10:00:00 -0000 https://status.locka.com/incident/88850#5f4a4efe599d59b7feb03f97fc4396aa98983f7b142860635cc941d03df1818e Maintenance completed Libitum migrates and upgrades the hosting environment ☁ https://status.locka.com/incident/88850 Sat, 28 May 2022 06:00:00 -0000 https://status.locka.com/incident/88850#91cc5287285d2aa2ad8cad41e3c86f5101dce7e4b76b3b64f1e13e8344deb865 On Saturday the 28th of May, Libitum will migrate its applications to a new hosting provider. During the migration Libitum will also upgrade the available capacity which will lead to improved response times. The application will be offline for approximately two hours during the planned maintenance window which is scheduled between 08:00-12:00 CEST. Some services are down https://status.locka.com/incident/89286 Fri, 20 May 2022 13:13:00 -0000 https://status.locka.com/incident/89286#81045023c7d581bde5d940248c14c40b03d4f867117a8e43dd7a7a20793eb6e9 The issue is resolved Some services are down https://status.locka.com/incident/89286 Fri, 20 May 2022 12:59:00 -0000 https://status.locka.com/incident/89286#34c0d5037652c272ac85853c0d0f49dfcd21cedb9e6f516d21dde4ee2193fb5d Our supplier has issues and this is currently affecting the Libitum application as well. Some services are down https://status.locka.com/incident/89286 Fri, 20 May 2022 12:48:55 -0000 https://status.locka.com/incident/89286#68b449056031eca7cd2e7dd80718fa7e53155fe22e6fd9b9ae0da3c08d7a7e98 https://systp.se/ went down. https://systp.se/ is down https://status.locka.com/incident/88466 Mon, 16 May 2022 20:27:23 -0000 https://status.locka.com/incident/88466#a328829ce4fa2ec85b2f71dd0c48ca8032c5cb222356f4058faa0f54f268ec16 https://systp.se/ recovered. https://systp.se/ is down https://status.locka.com/incident/88466 Mon, 16 May 2022 20:08:51 -0000 https://status.locka.com/incident/88466#a51e3ae5fad6483c79b7f9002176805a564e8633fb26ca4cab1808446baf76d4 https://systp.se/ went down. https://systp.se/ is down https://status.locka.com/incident/88466 Mon, 16 May 2022 20:03:15 -0000 https://status.locka.com/incident/88466#03c626269d19927c27384575a6a95c4601e4e694376e27004ce3133ff899bcce https://systp.se/ recovered. https://systp.se/ is down https://status.locka.com/incident/88466 Mon, 16 May 2022 19:32:15 -0000 https://status.locka.com/incident/88466#7d73f6d96a84d3d71a5673035b00ec2ec0ee9922ea8a44d4b9d83d9021907d81 https://systp.se/ went down. Long loading times or time out https://status.locka.com/incident/88400 Mon, 16 May 2022 13:18:00 -0000 https://status.locka.com/incident/88400#394037863ed7d18ba8ef7671f70539422adfa9fa3f76658a47f311de13b96d74 We are currently experiencing long loading times and time out. We are troubleshooting and working on it Scheduled maintenance https://status.locka.com/incident/81575 Tue, 19 Apr 2022 03:00:00 -0000 https://status.locka.com/incident/81575#95a9bd97249a48fc6209db49f5f3695f6457a047e2cb2612638f2a0aeb26aee2 Maintenance completed Scheduled maintenance https://status.locka.com/incident/81575 Tue, 19 Apr 2022 01:00:00 -0000 https://status.locka.com/incident/81575#cbabf57a8c1da7fba20ede99c0420612d7278f893663975b73b40cd82d5c4b6b We will have a maintenance window to increase performance starting at 03.00 An error with our SMS operator https://status.locka.com/incident/70411 Fri, 11 Feb 2022 09:05:00 -0000 https://status.locka.com/incident/70411#00648347602d005826762f65ca60734cbc61ffbb2faa99aae8a40d2422cbe220 This error has now been fixed An error with our SMS operator https://status.locka.com/incident/70411 Fri, 11 Feb 2022 06:53:00 -0000 https://status.locka.com/incident/70411#e3161ab7b7ec4aa99ea323cc59efad6fbef149fb11042edd453bac310ce10e7d An error with our SMS operator prevents systp.se from sending SMS to users. We are working on a solution. Thanks for your patience. Scheduled maintenance https://status.locka.com/incident/60189 Tue, 07 Dec 2021 05:00:00 -0000 https://status.locka.com/incident/60189#67f28d25ef6a32eceee68e9ed8c24c474b7c4b59cf9696eb18ac165b9883bf36 Maintenance completed Scheduled maintenance https://status.locka.com/incident/60189 Mon, 06 Dec 2021 23:00:00 -0000 https://status.locka.com/incident/60189#0701d0f6b1f2c547b6af67f7fd4a07b4b24b665738dad51ca785027d30968d82 On December 7, 2021, our subcontractor will perform maintenance between 00:00 - 06:00 which affects our services. This will involve disruptions or downtime of services. The estimated downtime time is 30 minutes during the maintenance window. Some services are down https://status.locka.com/incident/59297 Tue, 16 Nov 2021 08:20:20 -0000 https://status.locka.com/incident/59297#ec2e8eb8f50bd0533571e70ad62568498fde4953259bf8d36fe8c667ac51fbd5 The problem is now solved and our services are accessible again. Some services are down https://status.locka.com/incident/59297 Tue, 16 Nov 2021 08:10:34 -0000 https://status.locka.com/incident/59297#6257a11e50c683925ab4ab56e7b135d3ae06dc2c43668c9317b993583c89f39a An on-site technician is dispatched. We estimate the issue to be resolved within two hours. Some services are down https://status.locka.com/incident/59297 Tue, 16 Nov 2021 06:59:22 -0000 https://status.locka.com/incident/59297#921d1e3ea4ec3f8c9e20b519ecb006e6aefedda9072e216e8f6109d4bb09958e The problem is identified. Our data center provider has problems with its ISP (Internet service provider). All our services are running but there is no connection to the internet. Some services are down https://status.locka.com/incident/59297 Mon, 15 Nov 2021 23:03:42 -0000 https://status.locka.com/incident/59297#a363599715745f9c22a4e62c48eb1d282fb97d22f48a9fdf03e3aa8e70826c64 Our services are down due to issues at our data center provider